ShopClues.com — Product quality / return issue

Address:Mumbai City, Maharashtra, 401107
Website:www.shopclues.com

Order number[protected] purchased through shopclues and i have attempted 7 times to return the product due to defect in the product and shopclues is not ready to take it back its a "craftliva new latest designer heavy beige partywear gown (Qty:1)" the defect ensures that it is low on quality and worthless of the money i paid. I need the product to be returned as a consumer i cannot be sold defective products and made to pay for it.
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Comments

I was ordered a Gas lighter wth led torch on 27/03/2016 but it is not working it is like scrap material... so kindly replace it or provide the working gas lighter with torch...

I have got my order on 28 march & i have call to shopclues customer care unit they told me to call after 2 days because we do not have your product registered here so after 2 days i have give return on there website and i have got there email that we cannot take product return so what to do

shopclues is beggars and give money to them

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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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