ShopClues.com — Products sold to me are NOT Genuine

Address:

Kolkata, West Bengal

I have ordered 3 mobile power banks of MI 10400 mAh on 06 March 2015, 02:37 PM Order Id: 40618379 from shopclues.com Before placing the order I've confirmed from the Customer Care of ShopClues that the product is genuine. Still today 13 March 2015 I received all the 3 Power Banks as NOT Genuine. There's no hologram and QR Code mark on the box/pack, as it's there in an Authentic product. Moreover if the power bank is original, you will be able to charge the power bank and phone at the same time, using one AC socket; whereas the product I've received doesn't support that.So I'm convinced that the products I've received are NOT Genuine, even after they claimed so.