[Resolved]  ShopClues.com — Purchased product on Shopclues is not delivered till today

Sir/Madam, I ordered a Cotton kurthi on 20 Nov 2014, 05:16 PM which was not delivered and I complained on 02 Dec 2014 to shopclues for not receiving the product, on 5 Dec they told me that it will be delivered within 24-48 hours. I didn't get any parcel till today (12 Dec 2014). I have been following them so far but yet there is no action taken for my request and there is no response from them. I don't want to loose my money. Kindly help me to get my parcel & I Request you to take a strong action against Shopclues, I hope my complaint will be resolved very soon.