ShopClues.com — Quality Issues

Address:

Ranchi, Jharkhand

I have a complaint against online shopping portal shopclues.com.

As per trail mail i have ordered one JBL Headphone and 2 sony 10000MAH power bank. After receiving both the product i found that both the products are duplicate they look like the orignal product but actually they are fully duplicate in quality.
When i know the issue i go to shopclues.com site and try to update the return procedure but it was impossibly because of their photo upload process.
And after number o[censored]nsuccessful attempts o[censored]pdate the return process i contact to customer care and they told me that as per their policy they will not process return as it cross 10 days.

I am just fade up with these big names as they are doing fraud very easily and in a very big platform.
Please raise this issue .

Regards,
Santosh Kumar
[protected]
Santosh.[protected]@icicibank.com