ShopClues.com — R1 Mini Bike for Child

Address:

Gurgaon

I bought a R1 Mini Bike from Shopclues.com on 26th Aug 2022 for my kids my order No[protected] and paid them Rs.6308/- from UPI on 26th Aug 2022 after that i received item on 2nd Sep 2022. As i opened the parcel i got different color and size is too small then i requested to them to refund my payment i dont need you product because i did not received product which i placed the order then they have accepted my request and said wait for 24 to 48 Hrs our courier partner will pick up you item and them i will process to refund after 2 working days they left me msg saying that your address pon code is not service able and they have already delivered the item on the same address. Since from that time i am trying to contact to Shopplues customer team but responding even they don't have customer service team when ever i called to their customer support team i got only voicemail system nothing else.