ShopClues.com — Received faulty mobile phone

Address:	Thane, Maharashtra, 421204
Website:	Shopclues.com

I have a got the courier with order no order id :[protected]on 22nd april’17 & i have made a request on 23rd morning to replace the piece ats it is faulty & got the ticket number : 1624108 (Still waiting for revert on said ticket no).

I have spoken to 3 of the team member out of that 2 had disconnected the line when they was not able to answer me (Mr akash & mr shubham).
And finally kritika had told me to go to dadar which is 1.5 hr away from my res & office to get check by mi service center. Where i have to wait for 3 hrs. To get it repaired …..

That means i have to take entire leave for that, because they does not work on sundays…i have chosen online shopping to save the time but it’s a vice versa…

Still it is a request you to replace the phone or cancel the deal …kindly refund the money & take way your peace.

It is clear that i am not going to spend entire day in mi service center for the repair of newly open piece.

Waiting for positive reply…