[Resolved] ShopClues.com — Received Wrong Product

9865784495

Address:	SF.NO 88 / D.NO 2-301, Kaniyampoondi, Vanjipalayam, Tirupur-641663
Website:	ShopClues.com

My order number[protected]

We have ordered Plant House Live Red Peace Lily Plant With Pot but received wrong plant by 19th February 2021.

Attached received wrong plant image for your review.

This is first time I purchased at shop clues and I am not happy this happen.

kindly check and confirm and awaiting your response.

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2021

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We would like to inform you that the return request against Order ID[protected] for Plant House Live Red Peace Lily Plant With Pot - Decorative Plant has been approved and refund of Rs. 199.00 has been initiated into Clues Bucks. You can expect the next update from us by 24th Feb, 2021.

Kindly note that the pickup may be attempted within 10 days from the date of return request approval. In case it doesn't happen within the stipulated time, you may use/dispose the product as per your convenience.

Best Regards,
Team ShopClues