ShopClues.com — Refund amount not received from Shopclues.com

Address:

New Delhi, Delhi

Dear Sir/Madam Order ID : 35360751 Date of placing order : 26th January 2015 Contact No. :[protected] I ordered a “Car Charger + Micro USB Data Charging Cable” for Rs.33 from shopclues.com on 26th January 2015 using my debit card.But due non-availability of the same I cancelled my order & contacted shopclues to refund my payment. I has been a couple of weeks & I haven’t got my refund yet. Each time I contact them I get the same answer that the process will take 24-48 hrs more and your request is under process.I've contacted them for about 6-8 times and the charges I incurred had cost me more than the product amount.As i am a working woman i dont have much time and money to spend and waste on them.although the product i ordered was only of Rs.33, had it been some other big amount then i would have incurred a huge loss.Please look into the matter and take necessary action asap and oblige.