Requested refund and after 15 days the amount still did not reflect in my bank account. Tried contacting customer support through email but got nothing more than automated replies. It has been a stressful experience dealing with shopclues. I request all any perspective buyers to stay away from shopclues. The trouble isn't worth it. It's inevitable you'd experience some kind of issue and the customer support won't help you with anything. They have totally ignored all my requests for the transaction number of the refund as my bank said they needed it for the tracking the status of my refund.
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AWB no[protected] recd when we unpacked bottle of Jergen moisturizer the package was leaked inside the pack. Full package was of moisturizer and the bolttle is quartee as per the snap. Called the person who had delivered he said have to loges the complain. Hence doing so.
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Need replacement with proper packing