[Resolved] ShopClues.com — Refund and return of missing product

Dhrmendra Gupta

Jul 23, 2021

Address:

Sabri chungi chauraha, Sabri

My shop clues account number is [protected], and I order smart watch on 28 June but when I received my order smart watch was missing in the box only battery in the box, I have complaint many times but no response from company to return or refund, I have given all detail as he want, mobile number [protected]

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Sep 25, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Jul 23, 2021

Updated by Dhrmendra Gupta Please resole my complain soon

Verified Support

Jul 28, 2021

ShopClues.com Customer Care's response Hi Dhrmendra,

We sincerely apologies for the inconvenience caused to you.

Please share the order ID with us so that we can help you in a better manner.

Regards,
Customer Support
Shopclues.com

Verified Support

Aug 20, 2021

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for Sunnybuy A1 Smart Watch Wireless Bluetooth Smartwatch Compatible with All Mobile Phones, regarding the return of your package.

To proceed further, we request you to fulfill the requirements as mentioned below and send it to us within 48 hours so that we can expedite the process.

1. Image of outer box with shipping label pasted and clearly visible.
2. Image of inner packaging and box.
3. Image of product .

Please note that your request will be forwarded further, once all of the above mentioned requirements are fulfilled.

To track the ticket status, click at http://sclu.es/SsgCi

Best Regards,
Customer Support Team
ShopClues.com