[Resolved]  ShopClues.com — Refund in cluebucks not received

My order[protected]
Dated 03/12/2020

Bluetooth stereo receiver @Rs.159/-
Due to battary failure I returned the product

Return pick up accepted by shopclues in the same way messaged me as we refunded u r amount in cluebucks
As a result My CB clubucks showing zero balance how

This will result shopclues cheated me not refunding my CB balances pls put up case and fine to shopclues customer care

I suggest every customer pls don't purchase anything in shopclues site this is a fraud site...
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Aug 12, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Dec 11, 2020
Updated by Shakeer788
Pls refund my money customer care dhopclues
Verified Support
Dec 21, 2020
ShopClues.com Customer Care's response
Dear Shakeer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

With reference to your request against Order ID[protected] for Crazeis Car Bluetooth Audio Receiver 3.5Mm Music Receiver with mic Wireless Connector(Black), we would like to inform you that the refund of Rs. 128 has been processed in your ShopClues account in the form of Clues Bucks on 08th Dec, 2020.

Moreover, we have checked that you have already redeemed the refunded Clues Bucks on your next purchases with us.

To check the updated Clues Bucks balance, please click at https://smo.shopclues.com/cluesbucks

Best Regards,
Team ShopClues
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