[Resolved] ShopClues.com — Refund not credited even after a month of refund request.

PreethamPradeep

from Hyderabad, Telangana

Address:

Dakshina Kannada, Karnataka

Hi, I have ordered one JBL pulse from Shopclues on 16th October, Order No: 23477021. For quality reasons I have placed a return request and the same was returned to them by Nov 3rd. Return request id: 535753. The status of the return shows as "Return Request Complete'. However, even after 40 days there is no refund done yet! I have written to them multiple times, but there was no response on when I would receive the money. I feel cheated. There is no customer support number given on their site too, to call them up. Please help! Thanks, Preetham.

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Complaint marked as Resolved

The amount has been refunded today. I am glad its finally done but not happy that it took 45 days! Never got any response from Shopclues about the reason for delay.

Dec 10, 2014

Updated by PreethamPradeep Additional Information: The refund is supposed to be done on my Credit Card through which the transaction was done.
Its really sad that the refund has not been done even after 40 days!