ShopClues.com — Refund not received and no response since 1 month

I had placed an order on[protected] amounting to Rs.10, 399. My order no. is[protected]. Shopclues then canceled my order due to non availability of item and sent an email saying amount will be refunded. However I have not received the refund till now. I have been following up with them everyday. Initially they were responding saying there is some technical issue. But now they have completely stopped responding and are ignoring all my messages. It has been over a month now and I have not received my refund.