ShopClues.com — refund not received to the bank

Address:	Gurgaon, Haryana, 1220001
Website:	m.shopclues.com/?gclid=CjwKCAjw2s_MBRA5EiwAmWIacwS89l_EZ59USA8dExN7ONnBTXmrtD58Z66Bw-A2_XAFEYqzxcTsp

My order id[protected]. I ordered smart look combo of 2 solid men jeans but the product was not satisfied and old. I requested for return and refund to the original mode of payment but instead of refunding my money of amount (738.00 rs) back to bank they refunded as clues bucks. I don't want any clues bucks. I want my money back please help me as soon as possible. My refund id is 11833471.