[Resolved]  ShopClues.com — Refund of product.

I've received a duplicate order with ID[protected] for that I've paid to the delivery partner amount of Rs. 761. He has delivered a wrong item for that had returned. I didn't
got refund. The delivery partner picked up the order next day. Till date i haven't received my refund of the product. I need resolution as soon as possible.

After complaining issue, they are saying that they have refunded for the order. How can refund be issued on 14th if I've ordered it on 15th June with order id[protected]? I've earlier told the issue that the fake product was recieved with order ID[protected] for that I've paid to the delivery partner amount of Rs. 761. He has delivered a wrong item for that I need to return an item and need refund. For this, I've complained earlier too. The customer executive called me next day and promised me to refund in turn of refund of the product. He have clubbed my recent order[protected] with order order id[protected]. He need to refund for id[protected] but he merged it with earlier order id[protected] which was already refunded. The main issue is with id[protected] for which I didn't got the refund of 761. The delivery partner picked up the order next day. I need resolution as soon as possible.