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Hi ShopClues team,
I have received a scratch card from your company, There was 1 lakh rs card and 11 rs won on scratch card. I saw the previous complain, as per it you do not have such context. Now my question is how come my personal data is shared. It seems that there is data leak. Could you please investigate it.
I have received a scratch card from your company, There was 1 lakh rs card and 11 rs won on scratch card. I saw the previous complain, as per it you do not have such context. Now my question is how come my personal data is shared. It seems that there is data leak. Could you please investigate it.
ShopClues.com Customer Care's response, Oct 10, 2019
Verified Support
Dear Customer,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
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My order ID[protected] and return ID 7638688 i have already returned my order by blue dart on 25th -09 -2019 and receipt memo no [protected] but yet not refund my money to my bank account.
So what i have to do to get amount please help me.
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24-48 hours for further proceedings.
Moreover, our team is working on your request and you can expect the next update from us by 15th Oct 2019.
Requesting your patience here.
Best Regards,
Team ShopClues