[Resolved] ShopClues.com — return rejected unfaithfully. | |
I placed a order in shopcules.com with order id[protected] amount is paid by me is 269 inr. After receiving the order i found that i received less quantity compared to the picture showing in order page after that i make a return request because replacement isn't available if replacement is available i clicked on replacement. So i checked my request on next and found that returne request is rejected with out any information. I make a return request in time the page wrong quantity report within 48 hours. I emailed them but they cant accepting that this is there mistake. I already shared images with them but no solutions provided by them. Was this information helpful? | |
Feb 12, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the caused to you. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |
2 Comments | |
Comments
Hi today i just recieved a post petter with 1 lakh coupen in it specifying that i just won 1 lakh rupees from shop clues on the occasion of the anniversry celebration
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Please provide complete information about that thing.
I will send you photo of them .
If you are unknown about that thing I don't blame you for that but I am complane on them.and the sender of the cover.