[Resolved]  ShopClues.com — return request rejected please do something

Address:Jabalpur, Madhya Pradesh, 482001

Recently on i purchased a bluetooth speakers in shopclues.com.
Order no.:[protected]
Order date : 1 november 2018
Shutterbugs sbs-001 oval bluetooth speakers (Qty:1)

After reaching the product it wasn't working properly and gave some problems in use
According to the returns policy, shopclues offers a 10 day return guarantee.
So we decided to return the product but the seller rejected our return even after everything is according to the policy.
So please help us in this regard so we can return and get refund as soon as possible.
And please inform us if they still insist to take back is there any legal procedure to deal with it.

Thank you.
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Dec 10, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

[protected] my product not delivered to me i got a masege the product was delivered i want to complaint product is not delivered to me please solve the problem

Detucted rupees 1598/- for two products 799/- each through prepaid from my Account But sent only one fake product of rupees 799/-
But made delivered for both product on there shopping site.
And now they're not accepting my return request.
Even after informing them

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