[Resolved]  ShopClues.com — return request rejected without any justification

Address:495450
Website:ShopClues.com

I recently ordered ikall wireless bluetooth mike of portable speaker for music playing and singing anytime 3-in-1, order id:[protected]. It was delivered to me on 13th november, 2018. However, the product delivered was damaged and appeared to be already used. So i request a replacement for the same, but my return has been rejected without any proper justification provided to me.
I request full refund in this matter.
This is very poor from shopclues.com
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Dec 18, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
ShopClues.com Customer Care's response
Dear Adarsh,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I purchased berry bag 3 items sum of Rs.1082/- after receiving package on dt.[protected] and opened I found only 2 bags inside. Then after I call your customer care toll free number. But not responding. also I have lodged mail and yours shopclues whatsup number.
ShopClues.com Customer Care's response, Nov 28, 2018
Verified Support
Dear Sachin,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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