[Resolved]  ShopClues.com — sending wrong product and refunding money

Address:Chennai, Tamil Nadu, 600004

Sir i have bought a phone from a shopclues on 3/01/2018 which costed me rs.3913... Instead of phone they have delivered the used power bank and they are not replying or not even refunding the money or returning the phone o have contacted them more then many a times but not even a single reply... Instead they are saying it's not our issue so kindly look into it...
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May 11, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
ShopClues.com Customer Care's response
Dear Pawan

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.
Complaint comments 


Sir, i booked Bpitch Pink Cabana Bath Towel - Set of 2. order id was[protected] and it was ordered on 23/02/2018. but i received only one towel yet. a complaint was made before but no action has been taken yet. kindly deliver the second towel or return my my amount for the same.

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