ShopClues.com — sent a defective product and no reply on my return / replace request

Address:

Udaipur, Rajasthan

Sir/madam I purchased a 2600 mah portable charger from shopclues.com. I received my charger on time. After getting my charger i charged it for 4 hours and then i charged my phone (my phone have 2000mah battery). While charging portable charger stopped charging after charging my phone 25% which means that charger have a 400-500mah battery. I thought that charger was not charged completely so i again kept the charger on charge for 5 or more hour. Then i charged my friends phone, but this time also charger was able to charge 400 mah of battery. After this i requested a return on shopclues but since 4 days they gave no reply which means that they are refusing my return request and after requesting for return i also did not received any confirmation mail on my email id. Please help me in this matter. My email id is- [protected]@yahoo.com My phone no. - [protected] My shopclues order no.[protected]. Please do everything u can do. Please tell sholclues seller to replace my charger as fast as possible. Thanks in advance.