[Resolved]  ShopClues.com — Sent me different model and now no answer

Address:

Ludhiana, Punjab

i bought this 3 burner automatic gas from shopclues.com on 16 may with order number 13846068 ...but what i got was entirely different from the one i have seen on their site so i asked for replacement but the replacement product is also the same one as sent earlier, i have sent images also to show them differences and sent the real image as well showing that this is what i want
and now they not even answering me ... i want refund now
attached images .. first one is the one shown on their site
the others are of what i got second time .. major differences are the burners design i bought this stove just mainly of the stylish burners and then the burners arent aligned in the center f hole... and the plain glass vs the designer they sent me ..
i dont want to negotiate now .., just want refund