[Resolved] ShopClues.com — Shopclues is a fraud company. Send me wrong product and now refusing to take it back and not returning my money as well

Bhoomikakh

Address:

Anjanadri residency, radha nagar road 3, Suncity hyderabad 500086, Telangana

I ordered 2 product together that is westchic black and green pajama, out of which they send me a wrong product, that is a black t shirt which I haven’t ordered and they haven’t send my black pajama. I returned all the product but now shopclues is not accepting the t shirt and not returning my money as well.
The refund has been processed for only one product. And not for both the product which I ordered.

And the refund is taking very long to het credit to my bank account.

There is no option to speak to their customer support as well.

This company is fraud and also the product they sent is completely different from what I have ordered.

A complete false of the quality as well
Please help me in getting back my money

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Aug 12, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2021

ShopClues.com Customer Care's response Dear Bhoomika,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues