[Resolved]  ShopClues.com — Shopclues misguiding the customer, while selling the product

Address:

Pune, Maharashtra

Hi, This is Nitin Kumar Jain and from shoplclues site, I have ordered one product with below details

Order #10501327
ORDER DATE: 24 Jan 2014, 02:10 PM
PAYMENT METHOD: PAYU
PAID USING: Credit Card

SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA BLUE DART
Product Quantity Unit price Subtotal
7-in-1 Solar Rechargeable Space Fleet
Code: 1945796 1 Rs.990 Rs.990
Subtotal :
Rs.990
(-)Order Discount :
Rs.691
Price after Discount :
Rs.299
Shipping Cost :
Rs.44
Total :
Rs.343
On Order Completion, You Will Earn Clues Bucks: 7


As shown in the Shopclues, the product cost was Rs.991 and they are providing with discount @ Rs. 343. When I received the product after my payment I was shocked as product was not worth Rs. 100 and on top of it, the product received as not anywhere showing that price was 991.

How come these sites can do such fraud to their customer?
How can someone sell the product showing any cost and same is not mentioned in the product anywhere

I talked to shopclues customer care and initially they insist that product is same what was shown and ordered by me but they have no answer for the price thing.

When I insisted more to give me my money back for this product they are saying please talk to the shipper to sort it out.

I purchased the product from shopclues and they are responsible for sorting all such issues infact how come they allow someone to sell the product without having any MRP on it and that too misleading the customer that product cost Rs. 991.

I am filing the complaint here because I feel this need to be stopped and they should have some fear before indulging in this type of activity. Please look into the matter and provide me the refund.
Please look into the matter.
Regard
Nitin Jain