[Resolved] ShopClues.com — Shopclues order cancellation without seller concern.

KARRFIT

Jul 29, 2021

Address:

shop no 1&2, Kantha Naidu Complex,Vompolu(V), Anakapalli

Dear Sir,

I am an online seller in shopclues platform.. We had received an order through shopclues site and dispatched the consignment to buyer. Now we had requested to update the tracking details as below

Dear Seller Support team, order ID[protected] had been shipped wide tracking details[protected] and connected to customer, request to kindly update new tracking details in place of[protected] consignment will be delivered with in 1 day to customer Regards KARRFIT

In stead o[censored]pdation of order and processing payment against our request, shoclues cancelled the order and charging cancelling charges.

It's completely unfair practice.

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Sep 8, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2021

ShopClues.com Customer Care's response Dear Seller,

We're extremely apologetic for what you've experienced. We have forwarded your issue to our concern team to investigate the matter. Our team will share the update with you soon.

Best Regards,
Customer Support Team
ShopClues.com