My order i'd[protected]
Amount 149rs
When i request to return within 10 minutes of product deliver. Shopclues reject my return request and not pickup. I not open the product. Customer care not give any explanation why my return request cancel. What we do shopclues 10 days return policy if they not accept return request unopened product after 10 minutes of deliver.
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Mar 7, 2020
Complaint marked as Resolved
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2020
ShopClues.com Customer Care's response Dear Shiv,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.
Hence, we are unable to process your request. We appreciate your understanding in this matter.
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Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.
Requesting your patience here.
Best Regards,
Team ShopClues