[Resolved]  ShopClues.com — shopclues shopping fraud calls

Address:Chinchinim, South Goa, Goa, 403715

Hii..
This is valrio morga dsilva
After my product got delivered i got a call by shopclues company saying... That i am a luck winner of some tata car
And also got many calls from shopclues company who were asking my bank details. He said to pay 6500 as charges
And after the payment they wil transfer the winner price to my account... Ws very upset with this as i can't trust this company at all. I'm also filing a case so that people are not fooled by this company
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Jun 28, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
ShopClues.com Customer Care's response
Dear Valrio,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Order No.[protected]

Courier partner is telling that he is unable to reach me however he has delivered an order some days ago on same address and now he is telling that he is not getting my address
Do delivery asap
Contact me on [protected]/[protected]
ShopClues.com Customer Care's response, May 31, 2019
Verified Support
Dear Sameer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We've checked the details and found that your order has been picked up by our courier partner on 29th May, 2019.

The refund of Rs. 393.00 against the same has been processed on 29th May, 2019 which will reflect in your Debit Card account by 10th Jun, 2019. The RRN for your reference is 915013333829.

Moreover, the remaining refund of Rs. 43.00 has been credited into your ShopClues account in the form of Clues Bucks on 29th May, 2019.

Seeking for your patience in this regard.

Best Regards,
Team ShopClues

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