ShopClues.com — shopclues started to send fake/wrong products

Address:

Mohali, Punjab

i am a regular customer of shopclues from more then 2 years now and i have purchased countless times from shopclues and once only i was delivered a wrong sized jeans for which after many complaints and calls i was refunded but from last week they are sending wrong/fake products to customers i ordered a set of 3 led bulbs of 5watt each third time as i was pretty much satisfied with the bulbs i got 2 times before but this time i received bulbs which were very small in size and their brightness was even less then 3 watt led bulb, they were useless for me and can only be used as night bulbs and when i requested for a return or refund i was sent a mail that the seller says the product is ok and fine and matter is closed i called customer care and requested again for which i have not received any reply till now. on passed sunday i checked the Sunday flea market and ordered a pair of convex mirrors for my car and now on Thursday i received a pair of small cheap simple mirrors which women use to check their makeup so from last week they are sendin fake/wrong and useless products to customers. i have even uploaded the pics of boxes of led bulbs to show the size difference and a pic of mirrors which shows they are not convex at all. the order no. of the led bulbs is 39628517 and for convex mirrors it is 39876195.