ShopClues.com — still not refund my money

Address:

Coimbatore, Tamil Nadu

Hi team, This is yogaraj. I need a right action for my damaged product. Product ID is 26810281. I purchased one computer motherboard from shopclues.com on 16th November 2014. But i noticed that product was damaged. Then i return the product to the respective address. But still i didn't get my money. Product amount is Rs:3329/- ( 3149+180 ).. I already called shopclues customer support many times but they told to wait for few days. Now it takes 3 months more. I am worried about that. shopclues takes 3 months but still i didn't get my money. I already send the damaged product to the merchant and also talk to him. The merchant got the damaged product. I don't know why shopclues didn't send my money. I have attached my all the snapshots to this complaint. I have also the recorded voice when i spoke to the customer support and merchant. If you want the recorded voice means i will sent it to you. Please need a favor for me. I am very upset because of shopclues.com. I hope you will get back my money soon.