[Resolved]  ShopClues.com — stonx p3 power bank faulty

Address:403407

I have purchased stonxp3 high speed 10400 mah power bank from shopclues. As i delivered the power bank, i have charged it for 12 hrs and later tried to charge my mobil. It was not working. It was faulty piece. Later i contacted the shopclues customer care for replacement. They are suggesting me to contact nearest service center for repair. I want the product fully replaced by new one.
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Apr 12, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
ShopClues.com Customer Care's response
Hi Vinay, apologize for the inconvenience here. Help us with your Order ID so that we may assist you in resolving this.
Complaint comments 

Comments

I had order for which you had not picked up my return and nor dare to contact us
Order ID:[protected]Order Placed on Mon, 18 Sep 2017
Carah Exclusive Printed Double Bedsheet With Two Pillow Covers (CRH-DB111).

Total Amount: Rs 1040.00

QTY: 5

Status: Return Request Closed
ShopClues.com Customer Care's response, Oct 3, 2017
Verified Support
Regret the delay that happened in resolving your concern. The refund has been duly processed from our end and is expected to be credited to your account by 5th Oct. Request you to wait till then.
I want to return the.watch..because the size..is small order I'd is[protected] and..the..photo picture.. we should see different .and..real watch is so different .. customer care executive.are.not help me..and not resolved my problem ..I want to return

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