[Resolved]  ShopClues.com — Substandard/Duplicate product

Address:

Pune, Maharashtra

ShopClues Support, May 15 03:33 PM:Dear Yogesh, Thank you for shopping with ShopClues.com This is with reference to your order no. 13585629 placed with us. As informed you earlier also that we are unable to accept your return request as we have sent you the same product ordered by you. Moreover, it is of standard quality. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sanjay ShopClues.com Yogesh Ethape, May 15 02:25 PM:Hi there, Waiting for your reply . kindly respond . Else i will try my way to resolve it. On 14 May 2014 12:40, [protected]@yahoo.co.inYogesh Ethape wrote: > > Kindly respond with a conclusion . You people are delaying this later you will come up with saying we have a 10 day return policy. Kindly look into this on priority. > > Thank you > > Yogesh Ethape > > [protected] > On 12 May 2014 17:27, "ShopClues.com" <[protected]@shopcluescom.zendesk.com> wrote: > > > > ShopClues Support, May 15 11:13 AM:Dear Yogesh, Thank you for shopping with ShopClues.com This is with reference to your order no. 13585629 placed with us. We express our inability to accept your return request as we have sent you the same product ordered by you. Moreover, it is of standard quality. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sanjay ShopClues.com Yogesh Ethape, May 14 12:40 PM:Kindly respond with a conclusion . You people are delaying this later you will come up with saying we have a 10 day return policy. Kindly look into this on priority. Thank you Yogesh Ethape [protected] Yogesh Ethape, May 14 12:40 PM:I have an Idea of what a genuine product looks like. I dont care if the merchant dsnt accept. You should be more worried of the coustomer not of the merchant. Or do you have policy of looting the costumer. I was promoting your sunday flea market but when i saw your product, I am the biggest critic. Kindly accept your mistake or you have to pay heavily. ShopClues Support, May 12 05:27 PM:Dear Yogesh, Thank you for shopping with ShopClues.com This is with reference to your query regarding return for order no. 13585629. We would like to inform you that we have delivered the same product as provided to us by the merchant. We at Shopclues.com provide 100% genuine and standard quality products to our customers. Therefore, the merchant will not be able to accept the return/replacement of the product. For further clarification you may check our return policy by following the link: http://www.shopclues.com/return-policy.html For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sanjay ShopClues.com s::s Yogesh Ethape, May 12 03:10 PM:Hi There, I am waiting for your reply . What do you want me to do? Return or shall I go to the consumer forum. Kinly Confirm . Thanks & Regards Yogesh Ethape [protected] On Saturday, 10 May 2014 11:39 AM, Yogesh Ethape <[protected]@yahoo.co.in> wrote: Well in this case i have to contact consumer forum, dell and targus . Its a duplicate product that you have delivered to me . And you looting costumers with your return policy. ShopClues Support, May 10 01:22 PM:Dear Yogesh, Thank you for shopping with ShopClues.com. This is with reference to your order no. 13585629 placed on 06 May 2014 with us. As we have informed you earlier, we may not accept your return request. We have sent you the same product ordered by you. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Sneha ShopClues.com Yogesh Ethape, May 10 11:38 AM:Well in this case i have to contact consumer forum, dell and targus . Its a duplicate product that you have delivered to me . And you looting costumers with your return policy. ShopClues Support, May 10 10:44 AM:Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your return request. We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com s::s Yogesh Ethape, May 09 06:24 PM:On Behalf Of Customer – I have receiver the product but the product quality is poor and cheap. I want return the product kindly do a needful. Nagender _._ Cheers, ShopClues Support Team. Message-Id:F9V4G9QS_537490e49f3f1_73bd3f97f28c9e9c819535a_sprut Reply, Reply All or Forward | More