ShopClues.com — Take money by net banking and not send the order. This is cheater company

Address:

New Delhi, Delhi

I have buy a mobile lemon gc349 on 19 jun 2015, 02:10 pm vide order no. 57244625, and pay the amount rs. 2540 by netbanking.
Shopclues say :estimated delivery between: sat 27 jun and mon 29 jun"
As per shopclues website, this order was processed on 20th june 2015.
As per shopclues website, quality check was done on 20th june 2015
As per shopcles, order has been shipped through overnite express with tracking number [protected].

Now today is 2nd july 2015, i have not received my order.

As per overnite express; " the tracking number does not exist in our record. "

Its means, shopclues give me a fake tracking number??
Anyone may be guilty, but its clearly lack in service.