ShopClues.com — they are fraud

Address:

Lucknow, Uttar Pradesh

I had ordered two rompers for my baby.the product delivered to me was not the same that was there on their websight.Even the size was too small . I called them several times, the no. Mentioned on the delivered package was always switched off. Then I called them so many timed on the customer care no. But it was never recieved. They have a policy of not taking stuff back after ten days but I called them so many times nobody recieved the no. To take the complaint . some how I managed to find their email I'd.and since then I have all the mails with me. This is the second time I'm writing to u. They had sent a mail to me saying that u courier us the product back n we'll refund the money. Its more than a month now.they have the product n my money both with them n they are not even replying to my mails properly. Plz help me.