[Resolved]  ShopClues.com — Transaction of INR 8019 made from my account in the name of refunding for my previous order

Address:

Chennai, Tamil Nadu

Hi, I had registered a complaint on "consumer complaint" for my order delieverd to wrong address by shop clues.com. Last night(8th Nov 2014) their repersentative (Mr. rahul)called me & asked me my account details, card number, cvv number & otp(which was very odd as i had recieved my refunds from amazon.com & they never asked shch details) so that he can refund my payment back to my account. I had given my details but he told after recieving the details that the refund is not possible to ICICI bank account. After 2 mins i checked my mail & there were 4 transactions of INR[protected]+2000+1000+1000) from my account in between (22:20:19-22:26:13) & than again of INR[protected]+1000+999) at 05:05:12..I had spoken with Mr. rahul the shop clues representative about this & messaged hthe the transaction messages to shop clues number [protected].he assured me that the amount will be refunded to my account by 12 noon of 9th nov 2014. Pls make sure my money(total INR 8019 ) is refunded to my account or else i am going to consumer forum & will highlight this issue on social networking sites also. This is a very serious offence o[censored]sing someones card without his concent & is a crime. Looking forward for recieving my payments back. thanks