ShopClues.com — Un professional and worst experience

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My Order No . Order 80495629. One of the worst online shopping site. I had booked my order on 31 dec and on 5 of January i had received one call from Shopclues courier parner and he told me that he cant deliver my product on my address and i have received my item from courier counter . His talikg way was also so bad . After that i called shopclues executive and explain about courier guy . Then your executive committed m ethat he will deliver my product after few days. Again i had given n number of call but every time they were committing that they will deliver my product even i had raised my complaint here also but i have not received any healthy response and on 15th january i had received one call from Shopclues executive and they informed me that they cant delivered my product so initiating my refund. Now i have few question. If you are not capable then why do u commit . if you cant take any action then why were you asking for register complaint . And after 15 days only you get to know that you dont have that product .