[Resolved]  ShopClues.com — Unbranded Powerbank Provide to me From Shopclues No Resolution from ShopClues Payal Prasad

Order I'd
[protected]
[protected]

I had ordered hobbins powerbank as per the Customer review of 5 star I had ordered it but I had reciveed unbranded POWERBANK and also small size, and low Mah powerbank

I m not duffer and idot that I should accept Deffective and unbranded Product what was shown and what was provide and my return pcikup also cancel from Shopclues please take this back and refund my money back
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Aug 11, 2021
Complaint marked as Resolved 
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Shivalkar,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty.

We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.

Therefore, we would not be able to process your return request.

We appreciate your understanding in this matter. For detailed return policy, please visit http://www.shopclues.com/return-policy.html

For further assistance, please visit http://www.shopclues.com/help.html

Best Regards,
Customer Support Team
ShopClues.com
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Shivalkar,

Greetings from ShopClues.com

This is with reference to your Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty.

We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.

Therefore, we would not be able to process your return request.

We appreciate your understanding in this matter. For detailed return policy, please visit http://www.shopclues.com/return-policy.html

For further assistance, please visit http://www.shopclues.com/help.html

Best Regards,
Customer Support Team
ShopClues.com
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