Ms. Tamil selvi from shopclues mailed me two days ago asking me again for additional docs in order to claim refund. I emailed her the following:
1) i received only the courier cover (Which was photographed and sent with written info on it by the courier company) and that the products in addition to being damaged came "crumpled in just the courier cover".
2) i spoke to mr attam at shopclues and he had asked me to send what ever i had
3) they could take them back, evaluate for themselves then decide the refund. They want the original invoice which we misplaced as we never expected a damaged product.in our eagerness to open it, this happened. But the seller i am sure is aware of his misdeeds and can communicate all this instead of creating so much inconvenience.
Let them decide after checking the products themselves. Please help us. Its hard earned money and since they came cheaper online we decided to buy it online. This is what happens. Was this information helpful? |