ShopClues.com — Very Poor Customer Service

Raj_Kumar_P

Address:

Mumbai City, Maharashtra

Ordered a Mobile Case. Order No.[protected]. I have paid 200 Rs. in advance using my Net banking. After even 6 days of purchase product not delivered. and after 6 days i had put up an email to customer support and a refund request was generated. Most horrible thing: Still website shows product is available for purchase though it is not.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Raj,

We regret the inconvenience caused. Due to stock issue, the order has been cancelled and processed for refund. The credit will reflect within 2 weeks in your bank account.

Regards,
ShopClues Support