ShopClues.com — Videocon 1.5 ton 5 star split ac

Address:	741154
Website:	www.ShopClues.com

There are two issues :
1) indoor unit is missing all together. Only outdoor unit has been delivered.
2) outdoor unit is in damage condition in a corner position.
For the product i booked the order (No:[protected] on 3rd april2016 with full payment and they delivered the half and damaged product on 12th april. After that i informed the concern dept. For the same and filled up a return replacement request as they guided me (Request no: 2776082).
Presently i follow up them regularly but unfortunately they are not providing me any solution only telling me to wait for some day.
You are requested to please guide me what to do now?

Thanks & regards,
Subhajit dutta