[Resolved] ShopClues.com — Worst online website | |
I ordered 2 perfume @Rs.109 in ShopClues on 21July. They cancelled that order on 28July2021. Reason that they sent in the mail is Product is not available with the seller. But I never seen that product is in out of stock or unavailable. The product is still available in ShopClues. I raised the ticket but they didn't contact me and they closed those tickets. Customer service is worst. Overall service is worst. ShopClues has worst business ethics. Was this information helpful? | |
Sep 4, 2021 Complaint marked as Resolved Issue Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Aug 06, 2021 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us. Please share the details within 48 hours so that we can resolve the concern to your satisfaction. We value your relationship with us and we are looking forward to serve you better. Best Regards, Customer Support Team ShopClues.com | |
 2 Comments | |
Comments
Order ID[protected].
Unable to accept that the product is unavailable with the seller because still that product is available in ShopClues App/website.
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Unable to accept that the product is unavailable with the seller because still that product is available in ShopClues App/website.
ShopClues.com Customer Care's response, Aug 26, 2021
Verified Support
Dear Customer,
Greetings from ShopClues.com
This is with reference to your Order ID 206131856 for Killer Unisex Deodorant Perfume Spray 150ML Pack of 1.
We regret to inform you that we are unable to process your order due to unavailability with the seller, therefore, we have canceled the same. Hence, the refund has been processed.
Please find the refund details below:
Refund amount - 109
Refund processed date - 2021-08-03
Refund mode - Payment Gateway
Best Regards,
Customer Support Team
ShopClues.com
Greetings from ShopClues.com
This is with reference to your Order ID 206131856 for Killer Unisex Deodorant Perfume Spray 150ML Pack of 1.
We regret to inform you that we are unable to process your order due to unavailability with the seller, therefore, we have canceled the same. Hence, the refund has been processed.
Please find the refund details below:
Refund amount - 109
Refund processed date - 2021-08-03
Refund mode - Payment Gateway
Best Regards,
Customer Support Team
ShopClues.com
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Greetings from ShopClues.com
We have received your request related to the Order ID 206131856 for Killer Unisex Deodorant Perfume Spray 150ML Pack of 1.
Please be informed that we have deactivated your ShopClues account.
Best Regards,
Customer Support Team
ShopClues.com