ShopClues.com — Worst service by Shopclues.com || Refund not processsed from 1 month against a returned order and 2 cancelled orders ||

This is regarding my refund pending for 1 complaint from past 15-20 days(earlier, return took 15 days) & other 2 from a week. Every time customer care gives an excuse that we were unable to process or technical glitch or gateway issue. This way Shopclues.com is spoiling their own reputation. I will never ever recommend this shopping site to anyone. You guys are not able to resolve the issue despite 100 times follow up. Your competitor shopping webs like Snapdeal/ Flipcart etc are brilliant in response. Of course, you are competitive in price but not in services. I am frustrated because approximately 20, 000 INR is pending at your side & no positive response heard for this. Order no. 27393301 : ticket no. 1699862 (pending from 20 days) Order no. 31924481 : ticket no. 1768996 (pending from a week) Order no. 31899839 : ticket no. 1739639 (pending from a week) Regards, Husan Pal [protected]
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Jan 06, 2015
Updated by Husan Pal
Called customer care again today & when insisted to talk to escalation desk, 1st I was kept on waiting for 20 minutes & then the exceutive disconnected the call. This is how they are giving services.
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    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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