[Resolved]  ShopClues.com — WRONG AND DEFECTIVE PRODUCT DELIEVERED

Address:

Surat, Gujarat

HAVE ORDERED THE SAHARA INDUCTION COOKER FROM SHOPCLUES.COM Order Number: 31898973 Order date: 31 Dec 2014, 08:09 PM Return: 771119 Return Request Date: 09 Jan 2015, 11:35 PM Action: Replace item Status: Return Requested I AM COMPLETELY DIS AGREE WITH THE PRODUCT DELIVERED BY SHOPCLUES AS THIS IS WORNG PRODUCT AND IT IS ALSO NOT WORKING. YOU HAVE GIVE ME DEFECTIVE PRODUCT. I DONT WANT THIS PRODUCT SO PLEASE GIVE ME THE CORRECT PRODCUCT OR GIVE ME REFUND. I HAD ALSO PUT THIS COMPLAINT TO CONSUMER DEPARTMENT AS YOU HAVE GIVEN ME WRNG PRODUCT. PROBLEM: 1.I HAVE ORDERED INDUCTION COOKER OF "SAHARA COMPANY". AND YOU HAVE SEND ME IT OF "KITCHEN KNIGHT" 2.YOU HAVE GIVEN ME THE PRODUCT. I HAVE TESTED THE FAN IS NOT GET CUT IN AND THE OVERHEAT ALARMS COMES SO I CAN NOT HEAT MORE WHICH IS NOT USEFULL AS FAN IS NOT WORKINNG. PLEASE GIVE ME CORRECT PRODUCT WHICH IS TESTED COMPLETELY. I HOPE CONSUMER DEPARTMENT WILL HELP ME.