ShopClues.com — Wrong and non delivery of the order

Address:Mumbai City, Maharashtra, 400061
Website:GURGAON, NOIDA

Date:27 Oct 2015, 04:42 I ordered total 3 items Order ID 73605074 as per the following list 1. Opner Men's Wear Sandals (QTY:1) Price:-Rs 200/- 2. Blumelt Candy Crush School Bag (QTY:1) Price:- Rs 119/- 3. Nexa Assorted Kids Floater Sandals (QTY:1)Price:-Rs 179/- Total amount payed through SBI Net banking in advance. On 07 Nov 15 I got a parcel from the company containing a pouch in place of school bag . Sl no 2.When I put a return request I had been informed by the company that item not coming under return policy. On 10 Nov 15 when I queried for the rest two items and after the incident i request the cancellation of the order, I have been informed by the company that item Sl No. 2 already delivered and they provide nil information regarding Sl No 3. So I like to register a complain of cheating the costumer against the company. I further request you to investigate the matter and brought the matter in public so that nobody can be cheated in future and make the company to pay me back the money taken from me. I have all the E- mail regarding to the issue with me and I am pesting all the photos here with.
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The company is receiving the total payment from the costumer. On the website the company is assuring that all the sellers on their site are thoroughly investigated and registered. So the company must take the responsibility when the costumer is being cheated by the seller. But in my case company is simply passed the buck on the seller and the costumer. So after taking the money company forgets the costumer. It is very bad for the future of the company. Now as a cheated costumer I will not recommend anybody to make online shopping on SHOPCLUES.COM

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    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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