[Resolved] ShopClues.com — wrong item delivered on online purchase

Mohan89Adheep

Address:

Bangalore, 560064

I ordered wella professionals elements renewing shampoo and conditioner (250ml) from shopclues with order id:[protected] and order placed on fri, 03 jan 2020. The item was sold by glance enterprises
Mumbai, maharashtra. The picture shown has sulphate/paraben free product. But when i received the item, it was some old bottle of some wella shampoo filled with some liquid and the seller packed it with some plastic cover. When i tried to file a complaint, shopclues not even allowing me to write a review or file a complaint for return. Worst online market shopclues. Please nobody should buy from them.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Jan 15, 2020

Complaint marked as Resolved

Shopclues customer executive came in touch with us and resolved the complaint.

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

ShopClues.com Customer Care's response Dear Adheep,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues