ShopClues.com — Wrong item delivered order No 660 70810 dated 20/8/15

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Wrong item delivered I have ordered Kavish fashion Glass flower vase /office purpose flower vase (QTY:1, order No 660 70810 dated 20/8/15 ) amounting to Rs 559/- on shopclues by paying the money through Credit card. The Estimated Delivery time was Between: Sat 5 Sep and Tue 8 Sep. The wrong product was delivered. Return request was made. But the same was closed without addressing the issue. After passing about two months neither the correct product was delivered nor refund was made.