ShopClues.com — wrong order placed and now nobody responded | |||
my order no is[protected]its a coton bed sheet) but shopclues delivered a wrong item. Now i have not received my refund till now 17.10.2014. And now i contact at[protected] bt every time i m listen network is busy and all. Can any one help me or not. Please contact my on [protected]. Was this information helpful? | |||
3 Comments | |||
Comments
A customer care executive call me after registered complain, his name is Mr. Rajeev and employ id is: RAS2130 but he want my debit card detail, its not the way to refund. If want my refund immediately. i recived call from [protected].
Reply
A customer care executive call me after registered complain, his name is Mr. Rajeev and employ id is: RAS2130 but he want my debit card detail, its not the way to refund. If want my refund immediately. i recived call from [protected].
Dear Neha,
We sincerely apologize for the inconvenience caused. We have already processed the complete refund against your order. We are arranging the bank reference no. from the payment gateway to assist you in contacting with your bank. Do check your registered mail for the updates from us.
Regards,
ShopClues Support!
We sincerely apologize for the inconvenience caused. We have already processed the complete refund against your order. We are arranging the bank reference no. from the payment gateway to assist you in contacting with your bank. Do check your registered mail for the updates from us.
Regards,
ShopClues Support!
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information