ShopClues.com — wrong order placed and now nobody responded

Address:Vadodara, Gujarat

my order no is[protected]its a coton bed sheet) but shopclues delivered a wrong item. Now i have not received my refund till now 17.10.2014. And now i contact at[protected] bt every time i m listen network is busy and all. Can any one help me or not. Please contact my on [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

A customer care executive call me after registered complain, his name is Mr. Rajeev and employ id is: RAS2130 but he want my debit card detail, its not the way to refund. If want my refund immediately. i recived call from [protected].

A customer care executive call me after registered complain, his name is Mr. Rajeev and employ id is: RAS2130 but he want my debit card detail, its not the way to refund. If want my refund immediately. i recived call from [protected].

Dear Neha,

We sincerely apologize for the inconvenience caused. We have already processed the complete refund against your order. We are arranging the bank reference no. from the payment gateway to assist you in contacting with your bank. Do check your registered mail for the updates from us.


Regards,
ShopClues Support!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information