ShopClues.com — Wrong product delivered and no return was accepted | |||||
I had ordered a aircooler from shopclues. order no. 86569048 and the name of the product is Maharaja whiteline desert cooler. The delivery took too long and when they delivered the item, the product was different. The box was original but the product inside was different. So i had informed this to shopclues. Shopclues did investigation and found out by looking at the courier information that the fake item was delivered so later thay accepted the return hovewer nobody turned up to collect the return. When chasing up continuously with customer care, they asked me to deliver the product myself and not provided me the refund. Now 2 months have passed and I have not received any response from them. Was this information helpful? | |||||
ShopClues.com customer support has been notified about the posted complaint. | |||||
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