ShopClues.com — Wrong product delivered now no replacement given

I have order udv with green label edt they delivered blue i have returned product but now they are saying product out of stock they can't deliver but i had purchased when sale or during diwali festive offer now udv product price hiked so why should i suffer i have ordered or they accept order when product was available than why they delivered wrong variant
I want same variant they refuse... What to do
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ShopClues.com customer support has been notified about the posted complaint.
Nov 02, 2016
Updated by [email protected]
I had order UDV green best of edt but they delivered blue edt so I asked for correct one to deliver but they told not available after I return wrong product received they are ready to refund money and meanwhile price of product increased .not my fault even I offer deliver me other available variant but they refuse to take and told to give fresh order but price increase so why should I pay more ...how to sort this out
Nov 03, 2016
sjlnyk's response
The products online which i am booking and received product are not same looks and products are very poor quality.

I want to return the products.
 
3 Comments

Comments

Onlineclues return my order of cin594933

I have received a wrong colour and incorrect quality product. Hence i placed a return request for this product through email. But not recived any acknowledgement for my return request and also i tried to call [protected]/39 many times but continuously getting only busy tone only.

[protected] order placed 2 days back
online payments done

no response after that
very poor
pls contact me on [protected]
Sir/Madam,

Two products of mine shipping via bluedart are returned. No one informs me when my product has reached the courier office but suddenly mail comes saying your product is returned.
What is this??? Please look into this matter as soon before diwali.

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