ShopClues.com — Wrong product &not refunding

Address:Gurgaon, Haryana
Website:shop clues.com

Dear sir my self sanjeev dhunna r/o e1/138 sector 16 rohini delhi phone no.[protected] .I am purchasing one pair of shoes from shop clues.com on last december after reciving the product its totaly diffrent as seen on site after complaning at site the delivery boy pick the shoes back but did not give me the right product or my money back only via mail they assured me to procedure is under process near about 12 days passed away nothing would be done nor they allow me to make a fresh order &adjust my money to this order my order id is 79830941 genersted by shop clues kindly help me to resolve the issue regards sanjeev
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Buddy you are not going to get any positive genuine response from shop clues the customer care will respond to your mail as if you will get the return or replacement and if you return the product both the returned product and you money will vanish further more your phone calls to the customer care will only add up as additional cost and this whole exercise will work against you / stress you
My friend it happened to me and you know what I did I reordered the same product but this time COD / Cash on Delivery when the order came I gave the delivery man some money to open the pack and I removed the item and replaced it with bar soap and returned the order asking him to report as "item not collected" now let shop clues have a bath with the soap stinking people that they are

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information