ShopClues.com — Wrong product sent by shopclues.com

Address:Anand, Gujarat

Still I don't get any solution. Dear Sir/mamdam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product Quantity Unit price Subtotal Mini Hand Sewing Machine (QTY:1): Rs.89 Subtotal: 89, Shipping Cost: Rs.59, Clues Bucks: 4, Total Cost : 144.
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ShopClues.com customer support has been notified about the posted complaint.
Apr 15, 2014
Updated by Sejal Patel
Still I don't get any solution. They said that they will credited my product ammount in my debit card within 10-15 days, but still they did not credited. So, i didnt get any solution of my complaint. Please, help me.

Dear Sir/mamdam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product Quantity Unit price Subtotal Mini Hand Sewing Machine (QTY:1): Rs.89 Subtotal: 89, Shipping Cost: Rs.59, Clues Bucks: 4, Total Cost : 144.

You can see the product on shopclues.com web.

Thank you.

Regards
Sejal Patel
Apr 25, 2014
Updated by Sejal Patel
Still I don't get any solution of my complaint. Its too late. Please help me to solve my complaint.

Dear Sir/madam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product Quantity Unit price Subtotal Mini Hand Sewing Machine (QTY:1): Rs.89 Subtotal: 89, Shipping Cost: Rs.59, Clues Bucks: 4, Total Cost : 144.

You can see the product on shopclues.com web.

Thank you.

Regards
Sejal Patel
Apr 25, 2014
Updated by Sejal Patel
Still I don't get any solution of my complaint. Its too late. Please help me to solve my complaint.

Dear Sir/madam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product Quantity Unit price Subtotal Mini Hand Sewing Machine (QTY:1): Rs.89 Subtotal: 89, Shipping Cost: Rs.59, Clues Bucks: 4, Total Cost : 144.

You can see the product on shopclues.com web.

Thank you.

Regards
Sejal Patel
Complaint comments 

Comments

Dear Sir/madam, I have ordered Mini Hand Sewing Machine and i paid online, but when i opened it and as soon as i have aused i realised this is duplicate one. It was not looked as per on web's picture and it is not working. It is daed on delevery. I told again and again shopclues.com customer care, but not get any solution. Order #9659691 Order Date: 25 Dec., 2013, 06:47 PM Payment method: Visa card. Product Quantity Unit price Subtotal Mini Hand Sewing Machine (QTY:1): Rs.89 Subtotal: 89, Shipping Cost: Rs.59, Clues Bucks: 4, Total Cost : 144.

You can see the product on shopclues.com web.

Thank you.

Regards
Sejal Patel
Dear Sejal,

We deeply regret the inconvenience caused to you. We are getting the checked and sorted on priority. Be assured of receiving the plausible resolution from us ASAP.


Regards,
ShopClues Support!

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